Troubleshooting Center

Welcome to our Troubleshooting Center

Here you’ll find quick fixes, standard solutions, and helpful tips to resolve the most frequent issues with your automatic gate system.

Gate Won’t Open Possible Causes:

- Power outage or tripped breaker

- Blown fuse in the control box

- Gate opener in manual (disengaged) mode

- Remote battery dead


Quick Fixes:



1) Check for power — ensure the gate’s circuit breaker is on.

2) Inspect for flashing lights or beeping — these may indicate an error code.

3) Try the wall switch or keypad to see if it responds.

4) Replace the remote battery and test again.

5) Verify the gate is not in manual release mode.

Gate Won’t Close Possible Causes:

- Sensor eyes blocked or dirty

- Obstruction in the gate path

- Timer or limit switch misaligned

Quick Fixes:

1) Clean both safety sensor lenses (usually near the bottom of the gate).

2) Remove any debris, leaves, or objects near the track or hinge.

3) Reset the system by powering off for 30 seconds and turning back on.

4) Check if the gate closes manually — if not, hinges or rollers may need lubrication.

Gate Keeps Beeping

- The backup battery is low

- Obstruction detected

- Limit switch or safety sensor fault

Quick Fixes:

1) Unplug the unit, wait 30 seconds, and plug it back in.

2) Make sure there are no obstructions in the gate’s path.

3) If the beeping continues, it often signals a battery or board error — schedule a service call.

Keypad or Remote Not Working: Steps to Try:

1) Replace remote or keypad batteries.

2) Reprogram the remote (check your brand’s manual, such as LiftMaster or Viking).

3) Confirm the receiver’s antenna is connected securely.

4) Ensure the gate opener has power and is not in “lockout” mode.

Gate Opens or Closes Halfway

1) Inspect hinges and tracks for dirt or corrosion.

2) Check for resistance when moving manually.

3) Reset the limit switches if the gate stops in the same spot each time.

4) Power cycle the unit to clear stored errors.

If your gate won’t move at all, keeps beeping, or stops mid-cycle, it may need

professional diagnosis.

Contact Kelly’s Automatic Gates

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